I’m Having Trouble with the WYSIWYG (HTML) Editor when I import a template

  1. Check that the HTML code you are using is valid. You can use an online service such as the World Wide Web Consortium’s HTML validator tool, available at the following URL: http://validator.w3.org/
  2. Make sure that the browser you are using to edit your template, email or autoresponder does not have the Skype toolbar, Skype add-on or RealPlayer toolbar installed. If you have any of these installed, disable or uninstall them. They can adversely affect the HTML code in the editor.

 

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