Network Status News & Information

Emergency network maintenance (Resolved)

Priority - Medium
Affecting Server - VisualMarketing

Advisory #4154

Emergency network maintenance - Resolved

Category:		Scheduled Maintenance
Severity:		Medium Impact
Status:		pending
Start:		31/10/2012 22:00
ETA:		31/10/2012 23:00
Services:		All

Wed, Oct 31 2012 04:49 pm

During this time we will be performing emergency maintenance to our core network in order to resolve issues that have been identified during the network instabilities experienced today.

Though we do not anticipate any prolonged customer impact, please be advised that brief outages may occur during the maintenance period as traffic converges over different paths.

We apologise in advance for any inconvenience caused

Date - 31/10/2012 22:00 - 17/10/2023 10:43
Last Updated - 17/10/2023 10:43

Email Issue (Resolved)

Priority - High
Affecting Other - Sending Emails to Hotmail and Outlook
THIS ISSUE HAS NOW BEEN RESOLVED

As some are aware - we are experiencing issues sending emails to Microsoft inboxes specifically: Hotmail & Outlook

This is due to an IP block on our IP range. While we have an very good reputation overall, others within the block do not, hence 65,000+ other IP addresses are affected.

We have been informed that our IP range will be de-listed but this will take 24-48 hours. We apologise for the inconvenience as this has been out of our hands.

Stay tuned here for later updates...
Date - 20/11/2020 15:56 - 26/11/2020 08:36
Last Updated - 26/11/2020 12:03

SSL Certificate Issue (Resolved)

Priority - Medium
Affecting Server - VisualMarketing
We are currently experiencing some issues with our SSL certificate where you may notice a message when accessing your email account.
If you click CONTINUE you can still access and send emails.
Our server support team are aware of this issue and are rectifing it now although it may take a few hours.
We apologise for the inconvenience and will update you here once it is completed.
Date - 20/12/2016 12:24 - 20/12/2016 15:30
Last Updated - 20/12/2016 15:29

Server Reboot (Resolved)

Priority - Critical
Affecting Server - VisualMarketing
Our Server hung and required a reboot - all good now.
Date - 10/02/2016 14:41 - 11/02/2016 14:42
Last Updated - 11/02/2016 14:42

Email Issues (Resolved)

Priority - High
Affecting Other - Email
just to let you know that we have been having email delivery issues this morning which is being addressed now and our service should be rectified shortly. Our appologies for the inconvenience.
Date - 08/09/2015 11:31 - 08/09/2015 01:45
Last Updated - 08/09/2015 15:41

Scheduled Maintence (Resolved)

Priority - Medium
Affecting Server - VisualMarketing
VMA is committed to providing you with the very best infrastructure that is constantly performing to the highest standards and is kept updated with the latest software.

In our efforts to deliver on our promise, VMA is dedicating specific times throughout the year for our senior technical staff to work on improving our systems.

This notice relates to Scheduled Network Maintenance that has been scheduled at our Data Centres.

The work is scheduled to be completed as outlined below:

Start Date & Time: Sunday 10^th August 2014 00:00 am AEST

End Date & Time: Sunday 10^th August 2014 07:30 am AEST

Your service vmh16776.hosting24.com.au may encounter some intermittent network connectivity of less than 15 minutes during the maintenance window.
Date - 10/08/2014 00:00 - 10/08/2014 07:30
Last Updated - 02/10/2014 10:38