PLEASE NOTE: 

Our Data Centre provider will be undertaking power infrastructure upgrade works in planned maintenance windows on the 15th and 16th of January and 5th and 6th of February. The first two windows have been confirmed for 3am to 7am next Tuesday 15th and Wednesday 16th of January.

What we are doing

Our Data Centre provider will be undertaking the first stage of switchboard upgrade next week. The upgrade work is schedule for maintenance windows from 3am to 7am next Tuesday 15th and Wednesday 16th of January.

Why we are doing it

The upgrades are being made on direction of our Data Centre Service provider. Upgrades to key Data Centre power infrastructure will provide VMA with the opportunity to grow into a higher capacity allocation over time.

How we are going to do it

The upgrades will be undertaken using a phased approach. The upgrades are scheduled in organised time periods that align with low client usage, which mitigates client service exposure. A detailed cutover plan has been developed, and a thorough test plan will be completed following the cutovers. Rollback plans are in place should issues arise during the switchboard cutovers.

Our provider has an obligation to our clients to provide minimal disruption to their services during these upgrades. The cutover approach has been designed to take this into consideration allowing for the shortest possible downtimes to client services.

Although they would like to allow for up to a 4 hour window to complete these cutovers we anticipate that each client service will experience no interruption, or in the case of a small amount of identified servers and services, for a minimal amount of time.

The overwhelming majority of our provider's infrastructure is run on dual power supply, and while we are not expecting any total service interruption to this infrastructure during these windows, it should be noted there will be heightened risk to services and servers. In addition, it should be noted that although some servers will not be impacted, there will be a risk of isolation to these servers as work is completed on switchboards that will effect our management infrastructure. This isolation period could last up to 30 minutes during each window.



Friday, January 11, 2013





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