Olivia Romanella

Olivia is the Account Manager at VMA and the primary liaison between the agency and our clients. She ensures projects align with client goals while managing communication, overseeing campaigns, coordinating internal teams, tracking performance, and handling budgets and timelines. Her role also involves problem-solving, client retention, and identifying opportunities for additional services.

With a strong background in customer service and sales, Olivia spent three years as a Sales Team Leader, training staff to bridge the gap between clients and customers through direct marketing strategies. A Griffith University, Gold Coast graduate, she holds a Bachelor’s degree in Communication and Journalism, showcasing her expertise in written communication.